A leading technology consulting company in Sweden, providing urban design and planning services, with ca 600 employees spread all over the country, experience the need to increase its revenue and profitability. In order to reach these objectives, a five-year strategy has been formulated with a comprehensive development program of the whole company, with its operations and organization. Examples of some key development goals are:

Business:

§ to have increased sales with 10 % per year

§ to have incased the number of conducted business deals

§ to have increased customer assignment profitability

Customers:

§ to have increased customer focus and customer satisfaction

Governance & Leadership:

§ to have introduced goal-driven management and control

§ to have increased the clarity in leadership roles

Organization:

§ to have increased employees’ competence in relation to customers’ future needs

§ to have increased process efficiency

§ to have established a pan-organizational culture that puts customers in the front

The company’s whole organization, directed and governed by its 80 managers, is participating and conducting this comprehensive developmental work. Momentus’s assignment, in this context, is to provide knowledge, experience methods and tools needed for the execution of the various initiative that are and will be conducted in order to reach the key developmental goals, and in that way to increase the revenue stream and the profitability.